The MEXICO Report – “The Good News About Mexico”
CANCUN, Mexico –Expansión Magazine awards The Ritz Carlton, Cancun as a Top Company 2011 “The Place Where Everyone Wants To Work” by qualifying first in the category of 500 to 3,000 employees.
Every year Expansión, the most renowned business magazine in Mexico, publishes the raking of the Top Companies in Mexico, a special edition including a report of the companies with the best human resources practices in the country. The Top Companies edition aims to understand and present the reality of the Mexican business environment in terms of organizational culture and human capital growth.
This 2011, the exclusive beachfront resort is awarded the best company to work for in Mexico in the category of 500 to 3,000 employees.
According to information released by Expansión “The Ritz-Carlton Cancun, is the company that empowers employees to make decisions that wins customers. This by using a card (which is part of the uniform) called The Credo Card, which clearly explains the Gold Standards, the Service Values, the Three Steps of Service and the importance of the employees for the company. Each member of the staff receives the card with the mission of consultation when making a decision. One of the most important features of this card is the motto: “We are Ladies and Gentlemen Serving Ladies and Gentlemen”.
More than 400 companies participated in 2011 and only 97 scored in the ranking for stressing and strengthening the emotional engagement of the staff across four pillars: diversity, communication, leadership and cohesion.
“Being recognized as a Top Company by Expansión Magazine, is an honor and a tribute to the genuine hospitality of our Ladies and Gentlemen, who are fully engaged and motivated to achieve the service excellence that defines the Ritz-Carlton” said Yolanda Medina, director of human resources of the hotel.
On April 28, during a celebration gala in Mexico City, Claudia Molina Basteris, general director of Grupo Turistico Escorpión and owner of The Ritz-Carlton, Cancun accompanied by Yolanda Medina, director of human resources of the hotel received the award from the Editors of Expansión.
About Top Companies ranking
The Top Companies ranking is a research addressed 100 percent to the Mexican market, owned by Expansion magazine it is accomplished with a methodology developed by the Intelligence force of the Expansion team. To prepare the research of the Top Companies, Expansión magazine has the support of the company Top Companies, which applies the surveys to the candidate companies; and the consulting firm PriceWaterhouseCoopers, who audits the implementation of surveys and survey results to ensure fairness and transparency of the listing. The analysis considers different values and variables that distinguish the working conditions in Mexico , culture and organizational climate. It also describes other aspects such as organizational cohesion, motivation, performance improvements tools, fairness, communication, growth and social responsibility, among others.
About Grupo Expansion
Create exciting media experiences to enrich the lives of its readers and users, is the new mission of Grupo Expansión. The group now has a portfolio of 18 magazines and 7 websites reaching 13 million people monthly. Their titles include Expansión, ELLE, Obras, Manufactura, IDC, Quién, InStyle, Vuelo, Quo, Balance, Chilango, Life&Style, Cronos, Endless Vacation, Metros Cúbicos, Dinero Inteligente, Travel + Leisure, Revolution, CNNExpansión.com, Chilango.com, IDConline.com, Quién.com, Metroscúbicos.com, Mediotiempo.com and CNNMéxico.com.
About The Ritz-Carlton, Cancun
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun features 365 guest rooms overlooking the sea, a pristine white-sand beach, sculpted outdoor swimming pools, a full service Spa, a private Beach Club, an impressive Culinary Center and award-winning restaurants. For more information contact the hotel directly at 52-998-881-0808, The Ritz-Carlton toll-free reservations at 1 (800) 241-3333, your travel consultant or visit http://www.ritzcarlton.com/cancun.
Travel + Leisure – World’s Best Hotels, 2011
Conde Nast Traveler – The Gold List, 2011
AAA Five Diamond, 2011